Hi guys, I am currently experiencing this problem. I just switched from snow leopard to el capitan machine recently. (they are two different mac) and whenever I try to send or when someone sends me a file via Lync 2011, the whole window would go blank.
Check to see if Lync is already on your computer. If you're running Office 2013 on your PC or a newer version of Office for Mac 2011, there's a good chance it's installed.
Find out if your computer equipment is on ITS CorePlus support. If so, contact the Solution Center (294-4000 or [email protected]) to have Lync automatically pushed to your computer.
Getting started
Microsoft Lync Download
Bridging the gap on the Mac. Yesterday. Communicator for Mac. An “OCS 2007 R2” experience built on Mac Messenger. Today. Lync for Mac 2011, a brand new client. A “first class citizen” amongst Lync clients. Delivers online meeting experience.
Microsoft Lync for Mac 2011 - Injection Forced Browsing/Download. Dos exploit for Windows platform.
Here are some tips on using Lync for instant messaging and more.
Windows
Ensure that you have 'admin' rights to your computer. You'll need them for the install.
From the 'start' icon, click on 'computer,' then 'map network drive' at the top of the window.
Select a drive letter and, in the 'folder' input box, type 'software.iastate.edusoftwareLync' and click 'finish' button.
Click through these directories: 'Lync' > 'Install' > 'PC' > 'Lync 2013 with SP1.'
To install the software, click 'setup.'
To burn a CD image of the software for a later install, go back up to 'Lync 2013 with SP1,' then click 'DVD image' and save the enclosed file.
Mac
Ensure that you have 'admin' rights to your computer. You'll need them for the install.
From your desktop, simultaneously click command+K to access the 'connect to server' window
In the server address blank, type 'smb://software.iastate.edu/software/Lync.'
The software server icon will appear on your desktop. Click through these directories: 'Lync' > 'Install' > 'Macintosh' > 'Lync 2011 for Mac' > 'files.'
To install, drag 'lync_14.0.10_141024.dmg' to your desktop and click it.
To burn a CD image of the software for a later install, go back up to 'Lync 2011 for Mac,' click 'CD image' and save the enclosed file.
Lync installation on MAC
To install “Microsoft Lync for MAC” on your MAC Computer First download the disk image (.dmg) installation from:
Use following username and password to download this image: Username: lync Password: lync123
Once you download this disk image, disk image should automatically mount and window should pop-up with option to install this (depending on the MAC OS version and your security settings). If it doesn’t automaticly open – use Finder, doubleclick the file to mount it and then run the installation. The end result should be that you now have the Microsoft Lync on your Desktop.
Office 2011 For Mac Download
You will require Sign-in name, ERGOMED username and password in order to run the Microsoft Lync application. Please contact Support team at [email protected] to get your Sign-in information.